1. Call the Studio
The process is simple. Call us at 713.974.3086, so we can discuss the scope of work. Any visual aids are helpful in understanding your project’s scope of work more clearly. We recommend sending us a fax with a web layout, product sketch or storyboard for us to review. In addition to the fax, complete the submission form under the contact tab with your specifications so we can discuss your project over the phone in detail. A detailed written quote will be provided for your written approval.
2. Our Services
Our basic table top setup is perfect for small products that will fit on a 4’x 5’ surface which also has a 40lb weight limit. Call the studio for a quote for larger products or different backgrounds as a special set may need to be built.
Typically, all photos are saved in the print and web file sizes below.
- PRINT: 8×12 @ 300dpi JPEG or TIFF
- WEB: 4×6 @ 72dpi JPEG
All images produced for your order are Royalty Free and come with unlimited usage rights for your products.
3. Quote Process for Single Product Photography on White Background
We can prepare a quote for your job by the hour, 1/2 day rate or full day rate depending on the scope of work. Call us at 713.974.3086, so we can discuss your custom quote.
Projects are usually completed approximately 1-2 weeks after products and retainer have been received. Please contact us for expected time frames prior to shipping your project to us.
Highly reflective, glass, or shiny surfaces such as jars, bottles, chrome, plastic and shiny metals require more time and will be quoted separately.
4. Artwork
The studio defines artwork as any alteration or enhancement to the original camera file. The fee and time schedule listed above is for photography services only. If your product requires photo retouching, a separate quote will be provided as this is a billable service. A final written cost estimate and an updated time schedule will be provided to the client for approval prior to the acceptance of a job order.
5. Turnaround Time
Normal turnaround time for orders under 50 photos is 7 business days for Classic table top product photography on white. Orders between 51 – 400 products are completed within two weeks.
Turnaround time starts from the date the job retainer and the products are received.
6. Shipping Your Products
Once the quote has been approved, a 50% retainer is required to start the job. This is payable by Visa or MasterCard, PayPal is not an accepted form of payment. A written charge authorization form must be completed by client.
SHIPPING ADDRESS:
PhotographMyProduct.com
5701 Woodway
Suite 108
Houston, TX 77057
The shipping material used to ship your products to us will be the same shipping material used to ship the products back to you. We use UPS or FedEx as our shipping carriers and we highly recommend insuring your items during shipment. Return shipping is paid by the client by using their account information or a prepaid shipping label. Products not returned to client after 5 business days will be discarded.
NOTE: We highly recommend sending unused products and inspecting your products prior to shipping. Digital cameras and studio lighting will show imperfections and highlight product flaws such as scratches, details of uncleaned items and packaging imperfections.
7. Inventory of Products
Upon receipt of your shipment, we will inventory your shipment and contact you to verify the shipment has been received and is undamaged.
8. Start of the Capture Phase
We can email one or two test images labeled “proof” for your review and approval. In order to keep your job and other jobs on schedule, there is a 24 hour time period for the approval process. Once we receive your approval, we will proceed with the job. Jobs without approval will be pulled and will be put on hold. To keep active jobs on schedule, another client’s job may be placed in your slot until its completion.
9. After Capture Phase
This is the time for editing and color adjustment. We also do file size conversions during this time.
Artwork/retouching requested by client is additional and quoted separately.
10. Job Completion
Final payment is required before any files are released for download. Upon completion of your order, your images will be uploaded to our FTP site for you to download. It is the client’s responsibility to “Save” and make backup copies of their final files. The studio only retains digital copies for 2 weeks after the job is completed.
11. Return Shipping
Products will be ready for return shipping 2 business days after the final payment is received. Client must provide the studio with a prepaid shipping label in order to have products returned to client. Products not returned to client after 5 days will be discarded.
12. Other Services
Product assembly is available and billed at $100/hr.
Cleaning or polishing your product is billed at $100/hr
Product arrangement is billed at $100/hr
